Program Manager

The Basics’ (thebasicsboston.org)mission is to pursue both equity and excellence, by building community capacity to engage and support parents and other caregivers of young children in their roles as the most important influences in their children's lives. The Basics’ deploys a community-level public health strategy, working within and across organizations to embed The Basics Principles–five evidence-based practices for promoting early childhood development–into routine family engagement efforts.

The Basics is a fiscally sponsored organization of TSNE (tsne.org).

The Program Manager will primarily be responsible for day-to-day management and implementation of Basics Insights, a text-messaging tool for organizations that sends parents and caregiver’s information and strategies for applying The Basics Principles in everyday interactions with their children. Basics Insights plays a key role in our efforts to disseminate The Basics Principles at scale. The Program Manager will also assist The Basics team in project and program management for The Basics Learning System (LMS) including new community onboarding and other tasks as needed. This position is an exciting opportunity to work with a dynamic team and be part of a growing movement to improve outcomes for young children.

Essential Functions

Basics Insights; Basics Learning System (BLS)

• Partner Support
  • Support partner organizations during onboarding processes and provide ongoing technical assistance.
  • Monitor usage to ensure programs are running smoothly and meeting targets.
  • Conduct monthly Basics Insights partner invoicing and coordinate with fiscal sponsor organization, Third Sector New England (TSNE), to keep invoicing and contracts current.
  • Present on Basics Insights and the BLS in various settings.
  • Create custom Basics logos for new communities.
  • Assist new communities with the setup of customized websites.
• Program Development
  • Meet regularly with other The Basics team members and its technology partner to prioritize areas for program development/enhancements.
  • In collaboration with the Director of Learning and Innovation, other Basics team members, and external experts, contribute to the development of new program content (e.g., text messages, BLS courses) and partner support documents.
  • Support institutions and communities in creating and implementing custom Basics Insights programs and Basics Learning System courses.
  • Ensure that all program documentation remains up to date.
• Project Management
  • Assist The Basics team in defining project scopes, goals, and deliverables.
  • Support The Basics team members in project related tasks.
  • When applicable, communicate with external vendors involved in projects.

Other Responsibilities

• In collaboration with the Director of Learning and Innovation and other The Basics team members, contribute to evaluation and program development projects such as literature reviews, case studies (“Playbooks”), and surveys.
• Contribute to the development and implementation of other tools and materials for sharing the Basics Principles with families.
• Perform data entry.
• Perform other duties as assigned.

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

• 3+ years’ experience in education technology, early education, family engagement, public health and/or nonprofit organizations
• Knowledge of early childhood development.
• Experience engaging with and providing support to diverse stakeholders; strong relational and customer service skills.
• Comfortable learning new technology platforms.
• A creative thinker and problem-solver.
• Strong attention to detail.
• Self-directed and able to take initiative.
• Willing to pitch in as part of a small, dynamic team.
• Excellent communication skills, both oral and written.
• Experienced with Microsoft Office Suite, project management software (e.g., Monday.com), Canva, online survey tool (e.g., Typeform, Qualtrics, Google) and virtual meeting platforms a plus.
• Experienced with statistical software such as Stata a plus
• Experience with undergraduate- or entry-level research or program evaluation (quantitative or qualitative)

Physical Demands/Work Environment

The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.

While performing the duties of this position, the employee is required to:

• Handle, or feel objects, tools or controls;
• Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
• Occasionally lift and/or move up to 25 pounds;
• The noise level in the work environment is usually moderate;
• Job is not subject to significant occupational or environmental hazards;
• Likelihood of personal injury would be relatively slight;
• Environmental and work hazards are not present to a measurable degree.

Compensation and Benefits

Location: Work will be primarily performed hybrid, based in Boston, MA.

Compensation: The salary range for this position is $58,000 - $63,000/yr. and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff;.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid 403b plan through TIAA.
• ...and more!

TSNE/BASICS strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE/BASICS prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/BASICS celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE/BASICS's EEO statement extends to volunteers, interns, contractors, vendors, and clients.