Data Infrastructure Manager

Over 13,000 unaccompanied young people are surviving homelessness on their own in Washington state at disproportionately higher rates for Black, Indigenous, and other youth of color and young people identifying as LGBTQ+. Lack of housing stability, supportive connections and necessary services significantly impacts a young person’s transition to adulthood leaving their economic, social, civil, and political rights unrealized. But what can be done? Is it possible to not just prevent but ultimately end youth and young adult homelessness in Washington? 

A Way Home Washington answers that question with an unequivocal “yes.” 

Who We Are 

A Way Home Washington (AWHWA) (awayhomewa.org) is a statewide movement to prevent and end youth and young adult homelessness prioritizing the existing disproportionality of homelessness rates among young people of color and LGBTQ+ youth. We partner with communities, agencies, young people, and leaders across Washington state to realign local and state youth serving systems to meet the needs of young people in ways that matter most to them and result in safe and stable housing. By engaging on a local level and creating a statewide network, we connect communities and provide opportunities to discuss common barriers and solutions for ending youth and young adult homelessness.

Throughout our history, we have focused on integrating evidence-based practices and applying Continuous Quality Improvement to test, learn from, and develop further innovative solutions. Ending youth homelessness won’t be achieved by maintaining the status quo; we think outside the box resulting in cutting-edge initiatives. We know that young people believe “nothing about us without us” and as a result, we have a duty to ensure that youth and young adults hold key roles in shaping and influencing effective systems change that leads to ending homelessness. A Way Home Washington is a fiscally sponsored organization of TSNE (tsne.org).

What We Need

AWHWA is currently seeking a Data Infrastructure Manager to support and maintain AWHWA’s internal data systems and external dashboards. We are looking for a solutions-oriented thinker who is invested in making sure processes are regularly evaluated and improved upon with an equity lens. Our ideal candidate will bring strong technical proficiency while also maintaining a high level of emotional intelligence and ability to collaborate seamlessly with a diverse team.

Our team is united in our passion for using data and technology to drive an end to youth and young adult (YYA) homelessness. We believe deeply that data systems and analysis must be able to reflect the dynamic nature of YYA homelessness and be rooted in achieving equitable outcomes for young people of color and LGBTQ+ young people. In the ever-shifting field of youth homelessness, our ideal candidate will be comfortable in uncertainty and possess the agility to continually seek out new solutions that align with those values. 

The Data Infrastructure Manager will be crucial in providing strategic and implementation support for internal data challenges and innovative approaches for scaling data tools across existing communities.

Essential Functions

Responsibilities of the Data Infrastructure Manager include:

• Develop and improve data extraction/collection and validation processes;
• Partner closely with the Training & Engagement Team to execute on strategy for scaling data tools across the state;
• Strengthen integrations and build data flows between platforms wherever possible;
• Automate Extract, Transform, Load (ETL) processes to prepare data for analysis;
• Maintain and continuously improve on current tools, including Performance Trackers and Homelessness Prevention and Diversion Fund dashboards;
• Manage Tableau Server maintenance hosted on Amazon Web Service EC2 Instancing;
• Designing a fit for purpose AWHWA database/data warehouse solution;
• Moderating user accessibility for different platforms and managing the quality of data within our systems;
• Co-developing and sharing clear training materials and processes for communities, partners, and internal staff;
• Performing human-centered requirements gathering, design, and feedback collection for new tools, metrics, and frameworks;
• Ensure that data processes are sustainable by creating cheat sheets, standardization and maintenance documentation.

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

Who You Are

We recognize that no one person will have every quality and attribute that defines success for this position. Examples of professional and personal abilities or experiences a successful incumbent has, or can demonstrate the ability to obtain, include:

• Belief that preventing and ending youth and young adult homelessness in Washington state is possible;
• Experience with maintaining Tableau Server;
• Experience developing Tableau Prep flows and Tableau Desktop dashboards or other business intelligence tools;
• Familiarity with utilizing Linux scripting for cloud hosted environment management; 
• Experience creating data pipelines and familiarity with the Extract, Transform, Load (ETL) process;
• Deep understanding of integrated logic systems within a data pipeline;
• Proficient in cleaning data for the purpose of creating organized, easy-to-read data tables and spreadsheets;
• Familiarity with at least one scripting/coding language or data prep tool (R, Python, JavaScript, Google Apps Script, etc).
• Emotional intelligence and trauma-informed sensibilities pertaining to professional interactions in a work environment shared by those with lived experience;
• Experience applying collective impact, improvement science, user-centered design, or other large-scale problem-solving approaches preferred, but not required;
• Willingness to learn and stay abreast on issues pertaining to youth & young adult homelessness. Existing knowledge of related issues preferred, but not required.

Equipment/Software/Other used:

• Data storage and management
• Google Sheets
• Linux scripting
• Amazon Web Services EC2 Instancing
• Project management
• Google Suite
• Asana
• Outlook
• Data prep and visualization
• Google Apps Script and Python
• Tableau Desktop / Prep/ Server utilities
• Excel/Google Sheets 
• JotForm/Google Forms/MS Forms etc.
• Web development
• HTML / CSS
• JavaScript
• Node.js / npm
• GitHub / Git Bash
• Squarespace

In the spirit of “nothing about us without us,” we strongly encourage BIPOC, persons with disabilities, persons with lived homelessness experience, and LGBTQ+ individuals to apply. We are a non-discriminatory workplace and equal employment opportunity employer committed to building an organization reflective of the community it serves. We believe that everyone has their own superpower that brings niche expertise into their work. We value the unique lived experiences of every individual, and we hope you’ll share your superpower with us.

Physical Demands/Work Environment

The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.

While performing the duties of this position, the employee is required to:

• Handle, or feel objects, tools or controls;
• Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
• Occasionally lift and/or move up to 25 pounds;
• The noise level in the work environment is usually moderate;
• Job is not subject to significant occupational or environmental hazards;
• Likelihood of personal injury would be relatively slight;
• Environmental and work hazards are not present to a measurable degree.

Compensation and Benefits

What We Offer

The starting salary range for this position is $87,550 - $113,300 annually, dependent on experience and internal equity within AWHWA. The full salary range possible within the role in the future is $87,550 - $139,050, dependent on experience and performance. Compensation package also includes:

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff;
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision;
• Flexible Spending Accounts (FSA) for Health and Dependent Care;
• Employer-paid Life, Long- and Short-Term Disability Insurance;
• Employer-paid Pension through TIAA;
• ...and more!

Location: Work will be primarily performed Remote in Washington State, or Seattle WA.

How To Apply

If this job sounds like a fit for you, please submit your application via the “Apply for this job online” button at the top of the TSNE page. A complete application includes a resume and cover letter. 

Applications will be accepted on a rolling basis and selected candidates will be contacted for interviews as applications are received and reviewed over the next few weeks. While we hope our open application process allows candidates ample time to prepare their application, we want to respectfully acknowledge that we will likely schedule fewer interviews with new applicants as we get further along in the interview process.

TSNE/AWHWA strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE/AWHWA prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/AWHWA celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE/AWHWA's EEO statement extends to volunteers, interns, contractors, vendors, and clients.