Operations Coordinator

Job Locations US-Remote
Posted Date 1 week ago(9/19/2022 8:39 AM)
Job ID
# of Openings
Civil Rights, Social Action, and Advocacy
Fiscal Sponsorship Organizations
Location : Name
A Way Home America


A Way Home America (AWHA) (awayhomeamerica.org) is a national organization ending homelessness for Black, Indigenous, youth of color, and LGBTQ+ youth, on a path to ending it for all. Our work is driven by the following values We are homeless youth providers, advocates, researchers, government agencies, philanthropists and young people uniting behind a common goal: Prevent and end homelessness among all youth and young adults. Ensure that homelessness among youth and young adults is rare, and if it occurs, experiences of homelessness are brief and one-time.


 A Way Home America is a fiscally sponsored organization of TSNE (tsne.org)



A Way Home America (AWHA) is seeking a mission- and values-aligned, highly organized and self-motivated Operations Coordinator to support the AWHA team with day-to-day operations, including administrative and event planning needs.  




The ideal candidate aligns with A Way Home America’s mission, core values and will integrate them while exercising the responsibilities of this role. THe candidate is well-organized, incredibly dependable, and adept at working in partnership with young people.  AWHA has a strong preference for candidates with lived expertise of homelessness.  This position reports to the Finance and Operations Manager and will interact frequently with the AWHA staff team as well as the YYALE (youth and young adults with lived expertise).


You might be excited about this role if you...

  • Want to support the national movement to end youth homelessness in an administrative capacity, knowing that it is often the details that make the work go.
  • Love to and are incredibly good at organizing spreadsheets, contact lists, work plans and just about anything else.
  • Enjoy planning events, researching venues, and selecting vendors for event hospitality, knowing that our values are demonstrated in all that we do.
  • Are an individual providing leadership in the movement to end youth homelessness, or have a passionate interest in supporting those young people, and;
  • Love to get things done.





  •  AWHA meetings and events including but not limited to:
    • Serve as the innovation driver, planner and project manager for AWHA’s in-person and virtual meetings and events logistics (including but not limited to, invitations, registration, video conferencing or in-person logistics).
    • Develop and lead a volunteer State of the Movement (SOTM) planning committee.
    • Collaborate with and project manage SOTM planning committee; setting agendas, creating workshops, participating in the vetting process for potential vendors/consultants (host, speakers, note takers, facilitators).
    • Collaborate with Associate Director of Communications in communications related aspects of events (communication timelines, invitations, guest list, etc.) including pre-event planning, day of, and post event.
    • Organize and provide pre-meeting materials, documents, and supplies for meetings and special events.
    • Collaborate with AWHA staff and Leadership Body to support agenda development, dissemination, and notetaking for various meetings and calls.
    • Prepare meeting summaries for AWHA meetings as assigned; ensure follow-up with relevant staff to ensure that agreed-upon action items and decisions are communicated and understood, enter tasks into  project management software.
  • Assist with travel related tasks including but not limited to:
    • Coordinate travel arrangements, hotel, scheduling, and speaking logistics, as needed;
    • Compose and compile documents for travel-involved meetings and events summary itineraries for AWHA staff and Leadership Body members with lived experience being available for questions, troubleshooting, etc.
    • Support with staff/leadership body arrival and check-in, including but not limited to: per diem, room keys, information for gathering, etc.
  • Assist with finance-related tasks including but not limited to:
    • Coordinate with Finance and Operations Manager to place purchase requests, compare pricing, draft proposals and request for proposals (RFPs) for event venues, hotel, and food and beverage needs.
    • Upload invoices and process expense reports for review and payment.
    • Compile necessary supporting documents for grant applications.
  • Assist with other administrative-related tasks including:
    • Ensure role related Google Drive files are up to date and organized appropriately.
    • Coordinate with Associate Director of Communications as needed for appropriate branding for any documents, events, emails, etc.
    • Develop and maintain regular informational communications from the Director to AWHA Leadership Body, as assigned (drafting Leadership Body update emails, etc).
    • Hiring support: invite movement leaders to participate as a hiring committee, set meeting, interview and debrief times for hiring committee, take notes and prepare meeting summaries for hiring committees on Google Drive.


Additional Information

  • AWHA currently has staff members remotely across the country. This position is remote and can be based anywhere in the United States with reasonable access to an airport.
  • Requires travel approximately 20-35% of the time.
  • This position requires the ability to work from a remote location without office support services.
  • Ability to travel for events and meetings.


We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

  • Prior event planning experience.
  • Prior project management experience.
  • Ability to work collegially and productively in a 100% remote, start-up work environment.
  • Strong organizational skills.
  • Demonstrated initiative and self-direction in pursuing projects and goals.
  • Problem solver.
  • Ability to prioritize and meet multiple and simultaneous deadlines.
  • Ability to manage and organize multiple projects while paying close attention to detail.
  • Able to manage unexpected tasks and challenges well and you thrive in dynamic, fast-paced environments.
  • High comfort and strong understanding of administrative technology tools and communication platforms, including but not limited to Google Suite, Concur, Asana, Zoom, and Slack.
  • Valid driver’s license.
  • Successful background check.
  • Ability to work occasional nights and weekends.
  • Lived experience in homelessness, child welfare, juvenile justice, a plus.
  • Bi-lingual ability, a plus.
  • Understanding of equity frameworks.
  • Align with A Way Home America’s core values:
    • Recognize and Center Intersectionality
    • Name and Challenge White Supremacy
    • Engage in Principled Struggle
    • Practice Targeted Universalism
    • Generate Transformative Visions Towards Liberation
    • Create a Culture of Accountability 
  • Ability to communicate clearly and persuasively, in writing and orally, recognizing that:  Successful communication efforts in marginalized communities are often spread through relational networks and a person’s use of language involves culture, power, lived experience and geography.
  • Open to understanding young people.
  • Passionate about the mission to end youth homeless and impact change in existing systems.
  • Able to give and receive feedback with love, rigor, and respect, honoring individual differences and promoting a healthy life/work balance.
  • Belief in Racial and LGBTQ+ Equity.
  • Holds all accountable for anti-black racism and colorism.


Physical Demands/Work Environment


The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.


While performing the duties of this position, the employee is required to:

  • May require extended periods at a computer.
  • Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move.
  • Occasionally lift and/or move up to 40 pounds.
  • The noise level in the work environment is usually moderate.
  • Job is not subject to significant occupational or environmental hazards.
  • Likelihood of personal injury would be relatively slight.
  • Environmental and work hazards are not present to a measurable degree.

Regarding COVID-19: TSNE considers the health and safety of our employees of the utmost importance, and due to the ongoing COVID-19 pandemic, and subject to your state and local laws, our policy requires that all employees performing in-person work at a TSNE designated office are fully vaccinated. For the purpose of this policy, fully vaccinated indicates that you have received a single dose of the Janssen vaccine, or both doses of the Moderna or Pfizer vaccine. Certain exemptions may be requested and will be considered by Human Resources.


Compensation and Benefits


Location: Work will be primarily performed from the individuals home office. This is a remote position that requires travel.

Compensation: The starting pay for this position is $26.67/hr and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including:

  • Generous Paid-Time-Off (PTO): 12 paid holidays, 3 weeks vacation, 1 week personal holiday, and sick time for full-time staff.
  • 80% Employer-paid, $0 deductible Health Insurance through Harvard Pilgrim.
  • Low-cost MetLife Dental and Vision.
  • Flexible Spending Accounts (FSA) for Health and Dependent Care.
  • Employer-paid Life, Long- and Short-Term Disability Insurance.
  • Employer-paid Pension through TIAA.
  • ...and more!

TSNE/AWHA strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.


All employment conditions are based on an individual’s performance and job qualifications. TSNE/AWHA prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/AWHA celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.


TSNE/AWHA's EEO statement extends to volunteers, interns, contractors, vendors, and clients.


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