Director of Operations

Job Locations US-MA-Boston
Posted Date 4 months ago(8/10/2022 11:01 AM)
Job ID
# of Openings
Arts, Culture, and Humanities
Fiscal Sponsorship Organizations
Location : Name
Design Studio for Social Intervention


The Design Studio for Social Intervention (DS4SI)( partners with communities, artists, and social justice practitioners to imagine, demonstrate, and collectively rebuild places to be more just and vibrant. Situated at the intersections of design thinking and practice, social justice and activism, public art and social practice and civic / popular engagement, DS4SI designs and tests social interventions with and on behalf of marginalized populations, controversies and ways of life. DS4SI is a fiscally-sponsored organization of TSNE (


Our expanding organization seeks to hire a full-time Director of Operations to join our team. The Director of Operations will work collaboratively and proactively to facilitate optimum operations of DS4SI on a day to day basis and coordinate the implementation of our fundraising plan. The Director of Operations is a senior level role that works closely with DS4SI’s founders--the Design Methodology Lead and the Program Design Lead--and reports to the Program Design Lead.


Key Responsibilities:



  • Oversee the day-to-day operations of the organization (and analyze current systems for improvements).
  • Assure that operational plans for DS4SI’s newly developed strategic plan are developed and implemented.
  • Serve as the point person for DS4SI hiring as the organization expands, including hiring and supervising an upcoming administrative assistant role.
  • Serve as the senior point of contact for our fiscal sponsor, vendors, facilities, and Advisory Board.
  • Ensure strong administrative and technological infrastructure for the staff to work together efficiently, including managing and maintaining an organizational calendar.
  • Ensure maintenance of the office and the Design Gym, including consistent communication with staff regarding supplies to ensure successful programming and operations.
  • Other duties as needed.

Finances and Fund Development

  • Build an annual budget for the organization and prepare program and project budgets.
  • Track expenses and ensure organization operates efficiently and within budget, with the support of TSNE.
  • Assure operational plans for partnership and fund development objectives in the DS4SI strategic plan are developed and implemented.
  • Develop and manage a calendar of key delivery dates for strategic partner requirements, including program cycle timelines and reporting dates, major events, and DS4SI events with opportunity potential for relationship management and cultivation.
  • Lead the ideation, preparation, and delivery of updates on strategic partnerships to DS4SI staff, Advisory Board and TSNE.
  • Track partner outreach, correspondence, input, and requirements in partner database.
  • Manage submission of grant applications and reports to funders.
  • Collect, organize, and maintain a complete and accurate database record of funders.


We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.


  • At least 7 years of experience in an operations role.
  • Experience in fund development coordination or management.
  • Exceptional organizational skills and the ability to create structure for others to follow.
  • A strong work ethic, attention to detail, and a collaborative working style.
  • Excellent multi-tasking and organizational skills with attention to detail.
  • Willingness to grow and learn with the organization.
  • Strong interpersonal and communication skills, both written and verbal.
  • Good analytical and problem-solving skills.
  • Strong time and task management skills.
  • Genuine commitment and sensitivity to residents and community issues.
  • Respect for economic and cultural diversity, experience working with diverse groups of people.
  • Highly motivated and independent, yet team-oriented.
  • Must be able to work occasional weekends and evenings.
  • Must be willing to work onsite in Boston, preferably at least 3 days/week when safe (Covid).
  • Computer and other standard office equipment skills sufficient to maintain databases, run zoom meetings, update website, etc.

Additional Skills and Experience


  • Bilingual (particularly English/Spanish) a strong plus.
  • Background in facilitation, community development, and/or design a plus.

Physical Demands/Work Environment


The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.


While performing the duties of this position, the employee is required to:

  • May require extended periods at a computer.
  • Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move.
  • Occasionally lift and/or move up to 40 pounds.
  • The noise level in the work environment is usually moderate.
  • Job is not subject to significant occupational or environmental hazards.
  • Likelihood of personal injury would be relatively slight.
  • Environmental and work hazards are not present to a measurable degree.

Regarding COVID-19: TSNE considers the health and safety of our employees of the utmost importance, and due to the ongoing COVID-19 pandemic, and subject to your state and local laws, our policy requires that all employees performing in-person work at a TSNE designated office are fully vaccinated. For the purpose of this policy, fully vaccinated indicates that you have received a single dose of the Janssen vaccine, or both doses of the Moderna or Pfizer vaccine. Certain exemptions may be requested and will be considered by Human Resources.


Compensation and Benefits


Location: Work will be primarily performed 572 Columbia Road, Dorchester, MA. . Candidates must be willing to work onsite in Boston, preferably at least 3 days/week (flexibility based on Covid safety protocols).

Compensation: The starting salary for this position is $75,000/yr - $85,000/yr and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including:

  • Generous Paid-Time-Off (PTO): 12 paid holidays, 3 weeks vacation, 1 week personal holiday, and sick time for full-time staff.
  • 80% Employer-paid, $0 deductible Health Insurance through Harvard Pilgrim.
  • Low-cost MetLife Dental and Vision.
  • Flexible Spending Accounts (FSA) for Health and Dependent Care.
  • Employer-paid Life, Long- and Short-Term Disability Insurance.
  • Employer-paid Pension through TIAA.
  • ...and more!

TSNE/DS4SI strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.


All employment conditions are based on an individual’s performance and job qualifications. TSNE/DS4SI prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/DS4SI celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.


TSNE/DS4SI's EEO statement extends to volunteers, interns, contractors, vendors, and clients.


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