Operations and Development Coordinator

Job Locations US-MA-Springfield
Posted Date 2 months ago(3/17/2022 5:33 PM)
Job ID
# of Openings
Food, Agriculture, and Nutrition
Fiscal Sponsorship Organizations
Location : Name
Gardening The Community


Founded in 2002, in Springfield, MA, Gardening the Community (gardeningthecommunity.org) (GTC), a fiscally sponsored project of TSNE (tsne.org), is a food justice organization engaged in youth development, urban agriculture and sustainable living to build healthy and equitable communities.  GTC works with youth to grow food on vacant lots and organizes to expand healthy, affordable food access in the Mason Square neighborhoods of Springfield. GTC’s vision includes building a vibrant, healthy food system with just and equal access to it – one that recognizes and addresses inequity - so racism no longer determines the health or well-being of a neighborhood or community.


The Development & Operations Coordinator is an integral position at Gardening the Community, supporting the organization's fundraising strategies including events and communication, stewardship, and research and tracking. This position works closely with the Executive Director to ensure the coordination and management of GTC's operations and development systems are supported and utilized to ensure organizational effectiveness and inform donor development strategy.


Work can be seasonal in nature. On average the standard weekly hours are 36 hours per week, but may vary depending on the season.


Essential Functions



  • Work with the Executive Director to develop and create the design, preparation, and distribution of newsletters, annual reports, websites, flyers and other GTC communications;
  • Social media management (focus around campaigns, fundraising, and newsletter).

Development Tracking, Stewardship, Research 

  • Develop a list of opportunities for donor outreach and community engagement for GTC’s existing donors;
  • Conduct research on donor prospects to expand donor base; 
  • Under the direction and supervision of the Executive Director coordinate and distribute all funder cultivation and appeal efforts, communications and acknowledgments;
  • Support ED in individual donor cultivation, stewardship and appreciation including tracking in donor software Neon;
  • Co-create and manage operations reports for revenue generating sources including Farm Store and Plant Sale alongside the individuals leading those activities;
  • Track pledges including sustainer gifts for monthly development reports to Executive Director;
  • Update donor payment methods, as needed;
  • Coordinate grant and report preparation, writing, and submission and evaluate eligibility for new grants;
  • Maintain GTC’s Customer Relationship Management (CRM) database (Neon) including grant pipeline, timeline set-up and donation tracking and reconciliation with TSNE;
  • Prepare sponsorship solicitations opportunities;
  • Coordinate planning and logistics for virtual and in-person events and fundraising events.

Organizational Development & Administration

  • Document program outcomes including tracking progress on program metrics and evaluation goals;
  • Support Organizational Tech Systems including: website, GSuite (email creation for new staff and Google Drive organization), Excel, Canva, Neon, Mailchimp, Concur;
  • Ongoing Standard Operating Procedure (SOP) creation;
  • Work with GTC team members to coordinate GTC interns and volunteer program including outreach, tracking and recordkeeping, office/site orientation, and placement;
  • Support & participate in staff meeting, including take meeting notes, sending minutes, and following up with action items;
  • General Organizational and Board Committees Support including sending meeting invitations, managing note taking, and following up with action items (committees meet every other month);
  • Farm and Farm Store shifts (varies by season 2-4 times per month);
  • Coordinate onboarding for all new staff members;
  • Coordinate Enterprise Center office schedule, office-wide communications;
  • Manage incoming and outgoing mail;
  • Provide administrative support as needed, including management and purchasing of office supplies, copying and printing, and scheduling meetings and travel;
  • Process payments, manage vendors, deliverables, invoicing, and reimbursement requests;
  • Other duties as assigned.


We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

  • At least 1 year of published communications and administrative experience including program content transfer into website, newsletter and social media platforms, such as Facebook, Instagram, Twitter, and LinkedIn;
  • Demonstrated commitment to GTC’s mission and core values;
  • Demonstrated understanding of racial equity, food and/or health equity;
  • Strong knowledge and experience using GSuite (Google Workspace, Word, Excel, etc.);
  • Strong attention to detail;
  • Successful Drivers License Check;and willingness to drive large vehicles (GTC refrigerated truck and passenger van;
  • Successful Background/CORI Check;
  • 1+ years Project Management experience, preferred;
  • 1+ years Communication experience, preferred;
  • Experience with a CRM such as Neon or Salesforce, a plus.

Physical Demands/Work Environment


The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.


While performing the duties of this position, the employee is required to:

  • Handle, or feel objects, tools or controls;
  • Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
  • Occasionally lift and/or move up to 25 pounds;
  • The noise level in the work environment is usually moderate;
  • Job is not subject to significant occupational or environmental hazards;
  • Likelihood of personal injury would be relatively slight;
  • Environmental and work hazards are not present to a measurable degree.

Regarding COVID-19: TSNE considers the health and safety of our employees of the utmost importance, and due to the ongoing COVID-19 pandemic, and subject to your state and local laws, our policy requires that all employees performing in-person work at a TSNE designated space or facility are fully vaccinated. For the purpose of this policy, fully vaccinated indicates that you have received a single dose of the Janssen vaccine, or both doses of the Moderna or Pfizer vaccine. Certain exemptions may be requested and will be considered by Human Resources.


To Apply


Please include the following documents with your application:

  • Resume/CV – Use document upload section in the beginning of the application
  • GTC specific cover letter to include answers to the question below – You will be prompted to enter a cover letter towards the end of the application and will need to copy paste it into the space available not as an attachment.
  • How do you see your role as a member of a justice and equity-driven organization working with and centering the lived experiences of racially and economically diverse populations? 

Compensation and Benefits


Location: Work will be primarily performed at Gardening the Community in Springfield, MA. Work is hybrid partially remote and partially in office.

Compensation: The pay range for this position is $19.48/hr - $22.56/hr and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including:

  • Generous Paid-Time-Off (PTO): 12 paid holidays, 3 weeks vacation, 1 week personal holiday, and sick time for full-time staff;
  • 80% Employer-paid, $0 deductible Health Insurance through Harvard Pilgrim;
  • Low-cost MetLife Dental and Vision;
  • Flexible Spending Accounts (FSA) for Health and Dependent Care;
  • Employer-paid Life, Long- and Short-Term Disability Insurance;
  • Employer-paid Pension through TIAA;
  • Access to fresh food;
  • ...and more!

TSNE/GTC envisions a society grounded in the principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors the unique talents and lived experiences of each person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE actively seeks people who bring diverse backgrounds and perspectives to join us in our work.


As an EOE/AA employer, TSNE/GTC will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.  


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