TSNE (formerly Third Sector New England) (www.tsne.org) is a management support organization that partners every year with hundreds of nonprofits, foundations, community-based groups, and others working for social change. Our mission is to provide information and services to build the knowledge, power, and effectiveness of individuals, organizations, and groups that engage people in community and public life. The ultimate intention of our work is to create a more just and democratic society.
We assist a wide range of organizations in the social sector with a mix of management support and capacity building services in consulting, financial and grants management, business administration, human resources, compensation and benefits administration, professional development training and research in nonprofit fields of practice.
As a leading voice and capacity builder in the nonprofit sector, TSNE is committed to learning and building our practices and values around diversity, inclusion and equity, and working in a culturally proficient way with our staff and the organizations and communities we serve. We actively cultivate a work environment that values the experiences of individuals in an open-minded and collaborative atmosphere.
The Client Intake Coordinator is responsible for conducting data-driven analyses related to client satisfaction, project success, and business development. Responsibilities include tracking prospective client information, conducting client-feedback and related sessions, and assisting the Client Intake Team in implementing and maintaining changes in work flow. The Coordinator will work collaboratively to ensure the data integrity of past, present, and potential client projects and the overall quality of internal records.
Prospective Client Intake and Communication
Data and Systems Management
Complete other tasks and projects related to the job, as needed.
We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.
Physical Demands/Work Environment
The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.
While performing the duties of this position, the employee is required to:
Compensation and Benefits
Location: Work will be primarily performed at our main office (89 South St. Boston, MA 02111). Work is currently 100% remote.
Compensation: The starting salary for this position is $55,000 and is commensurate with experience.
Benefits: This position is eligible for a full benefits package including:
TSNE envisions a society grounded in the principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors the unique talents and lived experiences of each person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE actively seeks people who bring diverse backgrounds and perspectives to join us in our work.
As an EOE/AA employer, TSNE will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.