Finance and Operations Manager

TSNE (formerly Third Sector New England) (www.tsne.org) is a management support organization that partners every year with hundreds of nonprofits, foundations, community-based groups, and others working for social change. Our mission is to provide information and services to build the knowledge, power, and effectiveness of individuals, organizations, and groups that engage people in community and public life. The ultimate intention of our work is to create a more just and democratic society.

We assist a wide range of organizations in the social sector with a mix of management support and capacity building services in consulting, financial and grants management, business administration, human resources, compensation and benefits administration, professional development training and research in nonprofit fields of practice.

As a leading voice and capacity builder in the nonprofit sector, TSNE is committed to learning and building our practices and values around diversity, inclusion and equity, and working in a culturally proficient way with our staff and the organizations and communities we serve. We actively cultivate a work environment that values the experiences of individuals in an open-minded and collaborative atmosphere.

The Finance and Operations Manager (FOM) will lead a portfolio of Fiscally Sponsored Organizations (FSOs), providing them with support around grants, finance, and overall operations. The FOM ensures that the finance and grant management services are delivered timely, accurately, efficiently, effectively, maintaining a professional and amiable client relationship with the FSOs, and providing direct high level customer service around short and long-term financial sustainability and growth, while at the same time building positive and productive relationships with our clients. This FOM role oversees assigned Grants and Finance Managers, who have their own portfolio, and an Operations Coordinator, who supports the team as directed by the FOM. This position also supports cross-departmental leadership and coordination.

Grants and Finance Management

• Support a portfolio of FSOs with financial management services including:
  • Reviewing grant proposals, awards, amendments, agreements and assist with budgets and ensure budgets are aligned with anticipated outcomes and ensure funders’ compliance requirements;
  • Monitoring spending, adjust payroll allocation as necessary, prepare necessary reporting;
  • Assessing risks and reporting and monitor sub-awards;
  • Ensuring grants are closed out on an accurate and timely basis.
• Work with the Operations Coordinator to ensure proper set up of funder portals with complete documentation of funding awards in compliance with funder guidelines, terms and conditions; ensuring timely and accurate processing of payables, receivables, deposits and billing;
• Preparation, review and timely distribution of financial reports, funder reports, annual budgets and long-term financial plans based on FSO initial drafts;
• Document and address issues requiring attention and/or further discussion with FSO and/or supervisor;
• Assist FSO leadership with understanding financial statements or other reports as needed;
• Lead “big picture” review of financials in monthly and quarterly meetings with Senior FSO staff, which includes allocations, projections, financial scenarios, and other ad-hoc analysis as necessary;
• Review and adjust salary allocations based on funding sources availability and allowability;
• Analyze and monitor FSO fund and cash balances to ensure adequate reserves;
• Assist with maintenance of record-keeping and systems management to ensure compliance

Program Support and Leadership

• Conduct, lead and coordinate organizational updates on financial health, human resources, compliance and risk as well as other updates on regular basis Lead and coordinate operational-driven workflow creation or changes between project and TSNE internal staff. For example, special billing needs, expense or procurement needs;
• Collaborate with FS team leaders to ensure consistent application of TSNE policies, procedures, practices and communications to all FSOs;
• Keep FSOs and TSNE team informed of status and potential challenges. Identify options, prepare analysis and recommend solutions to address fund balance issues;
• As a Team Leader, supervise and oversee the work of assigned Grants and Finance Managers and Operations Coordinator;
• Lead coordination and integration of FS back-end services as well as other TSNE services;
• Provide on-boarding and ongoing training to new FS staff around client management best practices;
• Coordinate horizontal teams to leverage supports from the accounting, human resources, payroll, and other teams as well as vertically for escalation and leadership support;
• Work closely with Associate Director of Finance to problem-solve, evaluate FSO performance and forecasting, and ensure the best possible service to all FSOs.

Client Relationship Management

• Lead day-to-day client management supports;
• Oversee client trainings on systems and tools;
• Lead the on-boarding and off-boarding of FSOs;
• Provide information as needed for advisory boards;
• Support HR as needed in the assessment of the FSO ED.

Complete other tasks and projects related to the job, as needed.

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

• Five or more years of experience managing grants and nonprofit finances;
• Nonprofit funding and federal grant management experience, strongly preferred;
• Experience assessing and implementing business processes;
• Knowledgeable on various aspects of federal grant regulatory compliance requirements;
• Proficiency with accounting software, spreadsheets, and data management systems;
• Supervisory experience, preferred;
• Strong project management skills;
• Knowledge of nonprofit management best practices;
• Experience handling confidential information;
• Ability to think strategically, set goals, and implement a vision;
• Excellent real-time communication and problem solving skills;
• Attention to detail;
• Demonstrated ability to multi-task, react and think quickly, and adjust to changing priorities;
• Self-starter with a strong sense of ownership and involvement who has the initiative to proactively troubleshoot and identify potential problems and resolve conflicts;
• Ability to build effective professional relationships with stakeholders including staff and external partners.
• Ability to support and maintain a culture of high operational and customer service standards;
• Strong computer skills (MS Office Suite; Salesforce, ADP, and ERP experience a plus);
• Must be committed to the work of social and economic justice organizations.

Physical Demands/Work Environment

The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.

While performing the duties of this position, the employee is required to:

• Handle, or feel objects, tools or controls;
• Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
• Occasionally lift and/or move up to 25 pounds;
• The noise level in the work environment is usually moderate;
• Job is not subject to significant occupational or environmental hazards;
• Likelihood of personal injury would be relatively slight;
• Environmental and work hazards are not present to a measurable degree.

Compensation and Benefits

Location: Work will be primarily performed at our main office (89 South St. Boston, MA 02111), but is temporarily remote. 

Compensation: The starting salary for this position is $82,500.00 plus a monthly bonus and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): 12 paid holidays, 3 weeks vacation, 1 week personal holiday, and sick time for full-time staff;
• 80% Employer-paid, $0 deductible Health Insurance through Harvard Pilgrim;
• Low-cost Guardian Dental and Vision;
• Flexible Spending Accounts (FSA) for Health and Dependent Care;
• Employer-paid Life, Long- and Short-Term Disability Insurance;
• Employer-paid Pension through TIAA;
• ...and more!

TSNE envisions a society grounded in the principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors the unique talents and lived experiences of each person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE actively seeks people who bring diverse backgrounds and perspectives to join us in our work.

As an EOE/AA employer, TSNE will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.