Facilities Coordinator

Job Locations US-MA-Cambridge
Posted Date 1 week ago(9/14/2020 12:57 PM)
Job ID
# of Openings
Capacity Building
Location : Name
TSNE - Kendall Square


TSNE (formerly Third Sector New England) (www.tsne.org) is a management support organization that partners every year with hundreds of nonprofits, foundations, community-based groups, and others working for social change. Our mission is to provide information and services to build the knowledge, power, and effectiveness of individuals, organizations, and groups that engage people in community and public life. The ultimate intention of our work is to create a more just and democratic society.


We assist a wide range of organizations in the social sector with a mix of management support and capacity building services in consulting, financial and grants management, business administration, human resources, compensation and benefits administration, professional development training and research in nonprofit fields of practice.


As a leading voice and capacity builder in the nonprofit sector, TSNE is committed to learning and building our practices and values around diversity, inclusion and equity, and working in a culturally proficient way with our staff and the organizations and communities we serve. We actively cultivate a work environment that values the experiences of individuals in an open-minded and collaborative atmosphere.


The LINK Facilities Coordinator is responsible for supporting all operations and programming for the Link at Kendall Square. This position supports efforts to ensure a well maintained facility, operating to its maximum efficiency and is also responsible for responding to all conference space reservations requests received by TSNE.


Access Control

  • Provides excellent service by greeting guests and tenants entering the facility;
  • Ensures guests sign in before proceeding into the space and informs tenants of the arrival of guests;
  • Maintains guest lists for larger trainings and events held in the conference spaces;
  • Controls vendor access;
  • Provides tours of the space for prospective clients as scheduled.

Special Events

  • Primary contact for any events hosted at the Link, including scheduling and contracting;
  • Works with tenant organizations to ensure their classes and programming runs smoothly;
  • Manages logistics for events within the space including room set-up and AV systems;
  • Promotes events, if needed;
  • Ensures sufficient staffing for events within the space;
  • Identify the client requirements and expectations for each event;
  • Liaise with vendors during the event planning process to ensure everything is in order;
  • Coordinate with accounting team on invoicing and payments.

Administrative Support

  • Works closely with the Property Manager and Assistant Property Manager on administrative and reporting tasks as assigned;
  • Tracks and reports metrics such as usage, income figures, budget. etc.;
  • Manages scheduling of staff to ensure adequate coverage at all times;
  • Prepares reports for the Property Manager as necessary.

Property Management

  • Ensures that all equipment within the common areas and meeting rooms are in good working order;
  • Communicates any Property Management needs to the Boston Properties Management team;
  • Contacts vendors for service for our provided in-house technologies;
  • Proactively pursues any possible improvements to the operations of the space;
  • Maintains contracts for in-house goods and services, etc.

Complete other tasks and projects related to the job, as needed.



We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

  • Two years of related experience including property management and program and events management;
  • Excellent analytical skill; Ability to apply principles, concepts, and practices concerning property facilities, utility systems, buildings, equipment and grounds;
  • Able to assist proactively in identifying deficiencies, determining solutions and making recommendations for improvement;
  • Excellent interpersonal, verbal, and written communication skills;
  • Able to work independently with minimal supervision; Able to prioritize requests;
  • Results-oriented with a positive outlook, and a clear focus on providing high quality customer service while interacting with building tenants and visitors to the Center.


Physical Demands/Work Environment


The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.


While performing the duties of this position, the employee is required to:

  • Handle, or feel objects, tools or controls;
  • Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
  • Occasionally lift and/or move up to 25 pounds;
  • The noise level in the work environment is usually moderate;
  • Job is not subject to significant occupational or environmental hazards;
  • Likelihood of personal injury would be relatively slight;
  • Environmental and work hazards are not present to a measurable degree.


TSNE envisions a society grounded in the principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors the unique talents and lived experiences of each person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE actively seeks people who bring diverse backgrounds and perspectives to join us in our work.


As an EOE/AA employer, TSNE will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.  


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