Diversion and Training Manager

Job Locations US-WA
Posted Date 3 weeks ago(9/4/2020 9:20 AM)
Job ID
# of Openings
Housing and Shelter
Fiscal Sponsorship Organizations
Location : Name
A Way Home Washington


A Way Home Washington (AWHWA), a fiscally sponsored project of TSNE MissionWorks, is mission-driven to prevent and end youth and young adult homelessness across Washington state. AWHWA partners with the state Office of Homeless Youth, philanthropic foundations, advocates, and service providers who support over 13,000 unaccompanied young people experiencing homelessness in Washington. AWHWA leads and coordinates these stakeholders as we work collectively to build a statewide system so that local communities can respond to youth and young adult homelessness in their areas.


About the Anchor Community Initiative

AWHWA launched the Anchor Community Initiative (ACI) in 2018 as a central pillar of our mission and activities. The ACI will help the first four communities in Washington state both end youth and young adult homelessness and ensure equitable outcomes for youth of color and LGBTQ young people by the end of 2022. Success will include creating clear, believable proof points that demonstrate it is possible to solve  youth and young adult homelessness; learning what a sustainable system to end youth homelessness looks like by using real-time, quality data; and generating progress and new action throughout Washington. Most importantly, young people struggling with homelessness will know our state values their wellbeing and is able to help them find safety and stability. We are currently funded for the first cohort of 4 communities.



Reporting to AWHWA’s ACI Project Director, the ACI Diversion and Training Manager will be responsible for continuing and expanding the Centralized Diversion Fund (CDF) in the four Anchor Communities. Acting as the point person for fiscal administrators and providers accessing the CDF in communities, this position will guide program implementation, develop and facilitate diversion skills training and ongoing opportunities for learning.


In addition, this position will be responsible for developing and facilitating trainings for homeless youth service providers across Washington state. In alignment with overall ACI strategy, the Diversion and Training Manager will create virtual and in-person professional development opportunities on a variety of fundamental topics youth workers need to provide consistently excellent service to young people experiencing homelessness. This will include trainings on anti-racism, supporting LGBTQ youth, and supporting homeless students in addition to other topics to be identified. Deep knowledge of training facilitation, as well as a foundational understanding of youth homelessness, racial and LGBTQ system analysis, and youth empowerment is critical for success in this position.


The Diversion and Training Manager will work as part of the ACI team to ensure our CDF and training strategies align with our overall ACI goals of supporting four communities to end youth and young adult homelessness by the end of 2022.  The salary range is $70-75,000 annually with benefits. The position is grant-dependent. This position may performed remotely.


Essential Functions


ACI Strategy

  • Participate in strategic planning and implementation for the ACI, with a commitment to iteration and improvement;
  • Work with the Project Director and Coaching and Improvement Manager to align CDF and training projects with ACI strategic goals;
  • Provide thought partnership on initiative strategy alongside the rest of the ACI/Data team.

Centralized Diversion Fund Implementation

  • Serve as the point person for CDF fiscal administrators to problem solve challenges in implementation;
  • Work closely with the Coaching and Improvement Manager to identify and test improvements to the CDF model;
  • Work with the Project Director and consultants to build and facilitate a high-quality diversion skills trainings for providers;
  • Collaborate with the Data team to ensure that CDF data infrastructure is maintained and data collection is high quality;
  • Facilitate monthly cross-community learning circles;
  • Facilitate regular diversion skills trainings and CDF Policies and Procedures trainings for providers;

Training and Professional Development

  • Establish a youth worker training and professional development model as part of the ACI strategy
  • Create foundational professional development opportunities to help service providers build their analysis of systemic oppression and anti-racism;
  • Develop strategies to support schools to be more empowering spaces for students experiencing homelessness;
  • Identify high-leverage training topics for homeless youth service providers across Washington state;
  • Actively collaborate with young people with lived experience to create training curriculum;
  • Regularly facilitate training and professional development opportunities for homeless youth workers, striving for geographic diversity.


We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.


Minimum Requirements

  • Passion for ending homelessness, and belief that it is possible;
  • Familiarity with local, state, and national issues related to youth and young adult homelessness, and/or knowledge of youth-serving systems and homelessness in general;
  • Ability to work with a highly collaborative, goal oriented team;
  • Track record of skilled problem solving to make recommendations or decisions for action as appropriate;
  • Ability to manage multiple tasks and competing priorities and adapt in a fast-paced, dynamic team environment;
  • Demonstrated willingness to shift between various responsibilities with diverse stakeholders;
  • Exceptional verbal and written communication skills;
  • Demonstrated experience with interactive training facilitation and curriculum development;
  • Deep analysis of intersectional systems of oppression and ability to support others on their journey towards more liberated practice;
  • Ability to communicate in a clear, concise and direct manner with various stakeholder groups;
  • Expert Microsoft Office suite proficiency, including Word, Excel, Outlook, and PowerPoint.

Preferred Qualifications

  • Experience in a nonprofit, government, or professional setting;
    Experience providing training or professional development opportunities to professionals working with young people and/or people experiencing homelessness;
  • Experience with housing diversion or other housing-first models;
  • Efficient and self-motivated;
  • Demonstrated professionalism, good humor, patience, and the ability to handle stress;
  • Experience with project management software, such as Trello or Asana;
  • Experience applying collective impact, improvement science, user-centered design, or other large-scale problem-solving approaches;
  • Lived experience of homelessness or housing instability as a young person highly valued.

TSNE/AWHWA envisions a society grounded in the principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors the unique talents and lived experiences of each person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE actively seeks people who bring diverse backgrounds and perspectives to join us in our work.


As an EOE/AA employer, TSNE/AWHWA will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.  


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed