The Director of Education (Director) reports to the Executive Director and serves as a member of Ada’s Leadership Team. The Director is a results-driven, influential thought leader who builds and champions learning initiatives across the dynamic, ever-changing, fast-paced world of software development technology. In this role, the Director will closely partner and collaborate with the Executive Director, the staff and other industry leaders to develop educational curriculum in alignment with learning initiatives, which tie into the overarching organizational strategy. The Director will leverage their strong program development skills, project management skills, content development capabilities, and facilitation skills to bring these initiatives to fruition.
Working collaboratively with Ada internal staff and the Executive Director, the Director identifies and anticipates critical gaps in our learning and development programs and services, and ensures appropriate action is taken to address these including policy and program creation, etc.
Leadership and Team Management (Continually overlaid in all duties)
Provide leadership and manage the Instructional and Development (I&D) Team
- Manage the day-to-day operations of the I&D Team;
- Manage a team of professionals who consult, create, and deliver training and developmental strategies across Ada;
- Lead I&D projects, workflow, and general project timelines;
- Responsible for supervision, staff development and career enrichment for the I&D Team;
- Provide leadership and supervision to the I&D Team through effective objective setting, delegation, and ongoing communications. Works to build a highly effective, results-oriented team.
- Hire staff, evaluate job performance, and take corrective action where performance is not meeting acceptable standards;
- As a member of the leadership team, participate in setting the vision and goals for student Instruction and Development in alignment with Ada’s overall strategic goals;
- Identify, develop, and coordinate the delivery and implementation of training as appropriate;
- Provide measurable feedback to the I&D Team as well as suggestions for improved performance;
Program Development and Management
- Perform organizational needs assessment in collaboration with staff and Ada leadership;
- Partner with team members to create a multiyear Instructional & Development strategic plan and roadmap;
- Gain and maintain a full working knowledge of the local and regional software industry to work alongside staff and leaders in designing effective training programs;
- Adopt a blended approach of employing training techniques including classroom sessions, coaching, e-learning, etc.;
- Identify needs and manage the development of a variety of training curricula, aids, and materials to achieve training goals;
- Develop, deliver, and assess learning programming;
- Optimize and redesign curriculum as needed;
- Conduct follow-up studies and activities for all completed training to evaluate and measure results;
- Partner with the Executive Director and organizational leaders to assess Ada graduates and the ability of them to help fulfill industry needs; Craft timely solutions to optimize current programming and introduce new programming in support of Ada’s
- Design and deliver training programs specifically tied to organization initiatives and strategic goals, with a heavy focus on developing the most competitive and diverse workforce, where retention of Ada graduates is at a high level;
- Maintain high-quality standards for delivery and sustainability of core curriculum and programs;
- Create and manage Ada’s communication strategy for promoting and highlighting key training processes and activities;
- Leverage resources to build a library of self-service materials;
- Perform other duties as
- Effective communications: Expresses oneself clearly and empathetically in interactions with others in all forms of communications, (e., verbal, written, one-on-one and groups, etc.)
- Interpersonal Awareness: Builds and maintains positive relationships and actively contributes as a member of working teams, to achieve positive results;
- Professional Credibility: Takes responsibility for meeting goals, objectives and obligations, and for solving problems while representing the mission, vision, and values of the organization;
- Critical Thinking: Obtains, analyzes, and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience;
- Ethics and Trust: Models and upholds the values of candor, openness, inclusiveness, and honesty despite internal and external pressures; acts consistently with TSNE’s ethical guidelines and organizational core values and beliefs.
- Valuing Diversity & Inclusiveness: Respects, values, and contributes to Ada’s commitment to inclusiveness and diversity.
- Organizational Acumen: Able to size up situations, balance reason and the interest of others, and to act in a decisive, timely, and appropriate manner that is congruent with Ada's mission values and goals to achieve success.
- Innovation Management: Able to anticipate market trends and to be effective in facilitating and managing creative processes to achieve results both personally and with others;
- Planning & Implementing: Ability to develop strategies, measures for success, and feasible timelines for successful project implementation and execution.
- People Builder: Committed to developing others to become leaders;
- Driving Results: Effectively communicates objectives and guides direct reports and team members to make decisions and achieve goals;
- Organizational Planning: Develops and manages comprehensive team goals and measures team progress while balancing short-term and long-term priorities that are consistent with the organization’s mission, priorities, and goals;
- Managing Conflict: Recognizes and addresses conflicts and disagreements in a safe and respectful environment, manages conflicts collaboratively, and builds consensus with the best interests of the organization in mind.