• Technical Assistant

    Job Locations US-MA-Boston
    Posted Date 8 months ago(4/5/2019 9:00 AM)
    Job ID
    # of Openings
    Fiscal Sponsorship Organizations
    Location : Name
    Massachusetts Organization for Addiction Recovery
  • Overview

    The Massachusetts Organization for Addiction Recovery (MOAR) (www.moar-recovery.org) is a fiscally sponsored project of TSNE MissionWorks (www.tsne.org), which organizes recovering individuals, families, and friends into a collective voice to educate the public about the value of recovery from alcohol and other addictions.


    MOAR Values: Faces and Voices of Recovery – Visible, Vocal, Valuable


    The role of the Technical Assistant will be to provide programmatic support on peer recovery support initiatives and general administrative and operational support to the organization


    Programmatic Support

    • Manage assigned projects to build the capacity of organizations providing peer recovery support services; Projects will include activities such as conducting research, developing resources, surveys and other data collection, and social media development;
    • Assist with creating project plans and timelines;
    • Conduct research through online and other sources;
    • Develop resources including e-library, templates and recordings;
    • Assist in developing data collection tools (surveys, etc.);
    • Support social media function including planning and regular posting;
    • Assist with planning and documentation of work activities;
    • Provide meeting support such as coordinating logistics, email invitations, document creation and editing, note-taking and follow-up tasks;
    • Respond to all duties as assigned.

    Administrative and Operational Support

    • Perform general secretarial and clerical functions;
    • Answer telephone calls efficiently and route to respective staff;
    • Check voice messages and forward to respective staff;
    • Maintain filing system;
    • Develop staff meeting minutes;
    • Inventory office supplies;
    • Email and fax information/documents in an accurate and timely manner;
    • Execute routine and bulk mail projects;
    • Maintain staff directory;
    • Ship resources when necessary;
    • Manage mailing lists;
    • Prepare monthly board meeting documents;
    • Contact members, volunteers and others to invite to meetings and events;
    • Participate in public events.

    Provide administrative support to Executive Director and Operations Manager

    • Reconcile and submit monthly expenses and reimbursements via Concur for specific staff and Executive Director;
    • Record and deliver donations and membership dues to TSNE;
    • Send “Thank you” letters to donors;
    • Submit vendor invoice check requests and monitor approval status via Concur;
    • Submit BSAS quarterly report answers to Operations Manager;
    • Assist in the management of volunteers and Interns

    ATR & Optum Billing

    • Accept referrals through ATR and Optum software or e-mail and forward to ED;
    • Work with Recovery Coach Supervisor and Coaches to ensure vouchers are current;
    • Ensure voucher renewals are submitted as needed;
    • Complete weekly ATR and Optum billing;
    • Submit a weekly ATR and Optum report (Excel spreadsheet);
    • Organize and maintain ATR and Optum file cabinet.


    We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

    • 4-year college degree with at least 1 year of work experience 
    • Demonstrated computer skills in Microsoft Word, Excel, Publisher, and Access PowerPoint;
    • Experience with social media and website platforms;
    • Some familiarity with Survey Monkey, Constant Contact or other email communications software;
    • Able to learn new computer programs with minimal direction;
    • Effective oral and written communication and interpersonal skills;
    • Can manage and organize projects effectively;
    • Has ability to work independently, adapt to change, and handle multiple tasks/assignments simultaneously;
    • Can attend meetings across the state, some evenings and weekends.                     

    TSNE MissionWorks/MOAR envisions a society grounded in the principles of social and economic justice. As such, we strive to achieve excellence through a diverse and inclusive workplace that honors the unique talents and lived experiences of each person. Our vision and values are reflected in all our employment-related decisions, including hiring practices. Accordingly, TSNE MissionWorks actively seeks people who bring diverse backgrounds and perspectives to join us in our work.


    As an EOE/AA employer, TSNE MissionWorks/MOAR will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law.  


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